General Terms of Services

Date: June 23, 2025

1. Company Identification

Trade Name: Evolvio
Legal Status: SASU
SIRET: 788 884 559 RCS Paris
Address: 8 avenue Daniel Lesueur, 75007 Paris
Email: contact@joannabissada.com
Website: joanna-bissada.com

2. Purpose

These General Terms of Service (GTS) govern the contractual relationship between the client and Evolvio in connection with the purchase of coaching, supervision, training, or consulting services.

3. Services Offered

Individual or group coaching
Individual or group supervision
Training
Consulting

Services are provided remotely (via videoconference) or in person at Evolvio’s offices or another location mutually agreed upon.

Evolvio does not hold the status of a certified training organization.

4. Booking

Clients may book services via:

Email or scheduling platform (e.g., Calendly)
Phone

A confirmation will be sent by Evolvio, typically via email, calendar invite, or other accepted format.

5. Fees & Payment

Prices are listed in euros (€), inclusive of all taxes (VAT included).

Unless otherwise agreed in writing, billing is structured as follows:

50% at project start (upon quote approval for professional clients)
40% mid-project
10% upon completion

Payments are made by bank transfer within thirty (30) days of invoice receipt unless otherwise agreed in writing.

Late Payments:

Late payments will incur penalties or interest charges, calculated as:

(Total invoice incl. VAT × Late interest rate × Number of days overdue) ÷ 365

For business clients (legal entities):

As per Article L.441-10 II of the French Commercial Code, penalties apply automatically from the first day of delay, without the need for a reminder.

Applicable interest rate:

First half of the year: ECB reference rate as of January 1 + 10%
Second half of the year: ECB reference rate as of July 1 + 10%

Additionally, a flat-rate recovery charge of forty (40) euros will apply. If recovery costs exceed this amount, additional compensation may be requested with supporting documentation.

For individual clients (natural persons):

Under Article L.1231-6 of the French Civil Code, interest on arrears will be charged in the event of late payment, starting from the formal notice by Evolvio.